Barry b.

Bought Alto dining table set. Started to crack after a few months. Oak Furniture land customer service immeadiatly tell you your at fault.
Ignore these people and speak to decision maker eventually after sending photos emailing CEO and visit from Homeserve.
A replacement table eventually arrives. I found the whole process exhausting lt was verified to be a manufacturing fault.
This is where oak furniture land exposes there true nature.
The table that arrived looked nothing like Alto range almost orange in colour, blotchy sanding marks, table end not aligned.
Moreover to top it off a red stain the size of an apple in middle of table!
Immeadiatly sent pictures away again Homeserve attended "again".
Agreed with me that the table looked nothing like range and was substandard.
Now I'm told it's just the natural wood grain This company is disgusting and will rip you off if they feel like it
End result l have a stained blotchy table that looks as if it has been in somebody else's home and it cost me over 800 pounds Avoid this company like the plague the furniture is mass produced in Vietnam.
And sold to unsuspecting Brittish public.
They have been investigated by BBc watchdog before and WWF for non sustainable timber supply.