Three hours after I placed an order it was $7 cheaper. I contacted them by chat (only way). They wouldn't refund the difference or cancel the order. The worst customer service, kept me in a chat for an hour. I told them to cancel my account and I will never do business with them again. WORST COMPANY
Dear Barry A.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
Due to the promotion or seasons, the prices may be updated. Please kindly be subject to the current prices on the product page. Please also be noted that you view the price after you selected the same country and the same currency.
If you want to cancel your order, you could log in your account and try the below steps: View Order → My Orders → Cancel → OK.
Please note that you can only cancel orders with the status of "payment pending" or "payment declined".
If you have completed the payment and your order status is "ready to process", please contact customer service to cancel the order before shipment. Please note if the order has left the warehouse, we won't be able to cancel it.
For further assistance, please contact the customer service and give us the order number. Below is the link.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you. Thanks.
Best regards,
Newchic team