For Valentine's Day, I ordered and confirmed by phone a full set of pajamas for my kids (son, daughter in law and baby)By phone, I was as told all items are available and ready to ship. A few days later 2 items are received. A few days after that I receive an email saying the 3rd item is out of stock and unable to be delivered. So now, my daughter in law has no idea a present was bought for her and not deliverable. Very sad! I called the company and they told me they were sorry but they could not help me in any way. And my son can return the items shipped. So basically, they are making their problem mine to deal with. I will never buy from them again. There are so many ways they could have handled this issue better but they did nothing and continue to do nothing to help. Beware of any purchases made by this store... and this is coming from a loyal past customer.