Barb Q.

I replaced my 35 year old set of Pfaltzgraff, Juniper, ironstone dishes for no other reason but I wanted a change. Chose a white and taupe banded pattern and they are now about 2 1/2 years old and look like they are 35 years old. They are scratched and discoloured and when I contracted Pfaltzgraff they said they would send a polish that would minimize the scratches. Whoever heard of having to polish their dishes. There is only the two of us who use these (we are seniors) and we are not eating with shovels but I was told that this is just what happens to these dishes. My 35 year old set is scratch free. Pfaltzgraff might have been reputable once upon a time and offered good customer service but somewhere along the line the quality of their product declined along with their service.