Developed in part with a grant from
the National Science Foundation

Member since December 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 47

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Barb

BiteSquad

BiteSquad

12/9/18

Absolutely horrid. The food always takes at least 1.5-2 hours to be delivered, arrives cold, and is wrong half the time. It's not the drivers' faults either. The company has them pick up multiple orders at once and accepts orders from customers even when there isn't an available driver so it appears as if they've taken 30-40 minutes to even submit your order to the restaurant. Customer service will hang up on you and stall you, claiming they were disconnected until it's apparently "too late" to cancel your order and you're stuck with cold food. I don't think they'll last very long unless they get their customer service reps in line.

Barb Has Earned 1 Vote

Barb K.'s review of BiteSquad earned a Very Helpful vote

Barb hasn’t received any thanks yous.

Barb doesn’t have any fans yet.

Barb isn’t following anybody yet.

Similar Reviewers on Sitejabber

lp48
L P. reviewed BiteSquad
9/8/19

Worst customer service ever! The food I ordered (almost $14.00 worth) was horrible and ended up...

randyo31
8/6/19

Last three times I've used Bite Squad my food has been delivered over an hour late. Tonight I...