Dealdash is my first experience with penny auctions. I love the concept and have won some nice items too. Some of the things I have won I was only able to have because I won them for such a low price. I thought there must be a catch but so far everything arrives new in box. I have had several occasions to write to customer service and it is never a cut and paste answer, which I hate. The emails have been personal, and I get specific answers to my questions. I was pretty impressed by that!
In the few months that I have been a customer, I watched DD have a huge growth spurt and being a former business owner myself, I watched the problems that went along with it. To me, they handled it very well, even with ups and downs, and kept me, just a customer, informed! It seems like things are back to normal with fast shipping and emails and I am happy with my experience with this company. I believe in telling people when I have had a good time with a company, because there are so many bad businesses out there. They seem to really work at doing a good job and I am happy with Dealdash.