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I ordered a cast iron fry pan 3 weeks ago too and it never shipped. I asked what happened to it last week and got another notice that it shipped, but UPS has no record of receiving it. Order number is ******* At this point, I just want my money refunded and move on. No more Open Sky for me.
Barb D.'s review of OpenSky earned 4 Very Helpful votes
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Took funds out of my account and cannot use it! Horrible card! My employer sucks! MHPWQ.org!
Hi Barb! We are sorry to hear about the shipping issues you experienced with your recent order. OpenSky hosts thousands of different shops and each merchant is responsible for fulfilling their own orders, but we are always happy to help with any issues which may arise. Please feel free to call our Customer Love team directly at (844)707-7779, between 9 AM and 6 PM ET, any day of the week, and we will look into the possibility of cancelling your order and providing you with a full refund as soon as possible. We do everything possible to ensure all orders are successful, but will always make sure a full refund is issued in the event an order cannot be fulfilled for any reason.