NEEDED INFORMATION ABOUT MY CHARGING CORD NOT STAYING IN MY LAPTOP, WAS GIVEN THE INFORMATION QUICKLY WHERE TO GET A NEW CHARGER CORD. JASON WANTED TO EXTEND THE SERVICES BUT I, M LIVING ON SOC SECURITY AND COULD NOT GET THE ADDITIONAL SERVICES. HE UNDERSTOOD AND DID NOT PUT PRESSURE ON ME TO GET THIS EXTRA SERVICE. HE UNDERSTOOD MY SITUATION. HE WAS EXCELLENT AND I COULDN'T GIVE HIM A DESERVED TIP. BUT YOUR SERVICE IS GREAT AND I MAY BE USING YOU TO TALK TO A LAWYER ABOUT A FAULTY SURGERY AND I, M PAYING THE CONSEQUENCES FOR IT. BUT SINCE YOU CHARGE FOR ALMOST EVERYTHING, I HAVE TO WAIT TILL NEXT MONTH TO CONTACT A LAWYER. THANK YOU FOR YOUR SERVICES ON THIS MATTER.