I ordered 2 family kids pajama sets for Christmas gifts but the sizing was way off. The pants of each set were so small at the waist and length was very short. I called customer service to ask if a prepaid label was available for the return. The representative was not at all polite and told me with a snicker that they did not have free shipping on returns. I had to pay $15.00 to return the unwanted items at the Post Office. I will not order from this company again. Somehow this Company has lost its customer value and as I read all the negative reviews wonder if The Company Store management does also.