Barbara S.

I've used BTR for a few years now, but my orders from December 2018 will be my last ones. In the past the items were generally good quality. That's not the case anymore. The items look nice in the photos, and it seems like the "markdowns" they're advertising are really great deals. But once you receive them, it's sadly obvious there is NO way these thin, cheap fabrics would have sold for north of $100 anywhere. Expect about the same quality as Stitches or Ardene. Not only that, but my recent orders took two extra weeks to ship (so 5 weeks), and one of my jewellery orders (of about 15 different selections) didn't even arrive at all. I had to make an inquiry, only to find out that my order had been cancelled without my knowledge. And only then did they say they would refund me. BTR didn't even have the decency to give me an additional credit or incentive to continue shopping with them in the future for that blunder. Don't waste your time with these guys. Shop elsewhere.