After waiting few months I have got my "sofa bed". Wow, what a experience. Cushions very low quality- after few days they look like few years old. Mattress- I would not offer any family member to sleep on it for one night, nothing inside, extremely uncomfortable. Milton Keynes DFS costumer service- hmmmm, I have called back minutes after miss call from them and there's no one to answer... Really, save yourself money and stress and go elsewhere- you will get good quality. I wouldn't take my sofa for free. Im done with DFS and I'm advising to everyone to stay away from it.