This is my first ever review. I would love to meet the owner of the company he or she or they must be amazing! With how the world is today is is scary to make a 1,500.00 plus purchase and hope it works out. I can assure you this company is awesome. The mattress did not work out for me, it is a beautiful mattress and every step of the way was great dealing with order and delivery... but I did have to return and no questions asked picked up with white cloves and a smile and a refund. Thank you Loom and Leaf all that work there I will defenitely refer you to everyone I know! It is wonderful to deal with a company that you can feel a smile on the phone!