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1 Review by Barbara

WeddingWire

WeddingWire

2/5/19

I had used the free service for a few years when I was contacted by a rep to upgrade to a level that would get me more exposure and improve my business. I spent over an hour on the phone with the rep going over all the information and discussing my concerns. I was specifically told by the rep that there was a loop hole and if the service wasn't working for me, that I could cancel in 6 months! A bold face lie!!! After 6 months, I tried to cancel and was told that because I chose to make monthly payments, the "loop hole" could not be used. I made it so very clear to the rep who signed me up, that I DID NOT WANT TO UPGRADE IF I COULDN'T CANCEL AFTER THE 6 MONTHS. She knew very well what she was doing and that she was being deceitful. The service did not work for me, I received 0 sales for the whole entire year, and I threw away $1,000. I sold more in prior years without the upgrade. The few leads I did receive with the upgrade were either spam or were for a service I didn't provide because their categories are too general. So save yourself money and grief by NOT using their upgraded services and listening to their lies.

Barbara Has Earned 4 Votes

Barbara P.'s review of WeddingWire earned 4 Very Helpful votes

Barbara Has Received 1 Thank You

jonathang234
Jonathan G. thanked you for your review of WeddingWire

“I did the exact same thing as you with the exact same experience. I hate that I wasted so much money but now all I have is to warn others about their cheap business practices and horrible results for vendors!”

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