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Barbara P.

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1 Review by Barbara

LightInTheBox

  • LightInTheBox

“Nothing like the photo”
8/18/17

Had the same problem as others - the photos of clothes are designer items on models. What you get is a cheap copy made in China. I contacted the company and they stalled asking me to send photos of the item so they could see what was different. I ripped off the cheap taking bows and diamante that were all over the Plain white bolero I ordered. Threw out the other item I ordered and would never shop with them again.

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Helpful  (2)
Thank you
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LightInTheBox F. – LightInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience. If there is any quality issue, we for sure will take our responsibility once confirmed. But we appreciate there will be proof to show us which we can check further.

The supervisor of customer service created one ticket for you. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=16081721

Sincerely,
LightInTheBox Customer Service

Barbara Has Earned 2 Votes

Barbara P.'s review of LightInTheBox earned 2 Very Helpful votes

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Jan H. reviewed LightInTheBox
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But, I ordered a size that was too small. I'm disappointed in myself for not measuring correctly.