Barbara M.

We hired Mr. Dillard the first part of November to install a new framed exterior front door. When we first met him, he claimed to have a crew at the Marriott (didn't mention which one) installing cabinetry and trim!

His work on our door was pathetic! The door was not plumb, did not contact with the weather stripping, and the door knob would not latch! The outside door trim was not removed prior to the new framed exterior front door being installed, thus cracked and broken existing door trim occurred. He sent over a "painter" who brought his "wife" to paint the front of the door and finish the inside trim work. I put both in parenthesis because both looked like transients. She painted the front door, without wiping debris from it; thus the front door is full of bumps, not smooth. He was putting up trim by the seat of his pants... in other words, not fully understanding how to put the trim around the inside of the door! He did, however, fill all the open spots around the inside of the door frame with spray-on insulation... you could see the outside with the door closed! Needless to say, and with great regret, we allowed them to complete what they were doing... paid Mr. Dillard and hoped to never see them again.

We hired a well-trusted handyman this month, February 2018, to salvage the newly installed exterior door. He was shocked to see how the door had been installed with brads instead of nails or screws! He knew immediately whoever initially installed the door was not familiar with framing or any type of construction!

DO NOT HIRE WILLIAM DILLARD or anyone connected with him! He is a scam artist to the full extent!