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Needed appointment with an ENT. Went on line and made appointment. Gave all my personal info and health history and photo of health card only to be told CANCELLED! Cancelled before hours of Dr office opening so I couldn't even call to verify. Very disappointed! Told friends and MY WORK I made an appointment and guess now I'll tell them don't bother ever using Zocdoc. Total waste of time!
Barbara L.'s review of Zocdoc earned 4 Very Helpful votes
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Hi there, Barbara,
This certainly isn't typical and not what we'd expect to happen. We'd like to apologize for the poor experience with this day-of cancellation by the office. Doctors guarantee that their appointment times are available, so we'd love to ensure this doesn't happen again for any other patients. Please contact us at (855) 962-3621 so we can gather some information about which provider was involved. We're also happy to find a more reliable provider for you. We're here for you, and we want to ensure you receive the healthcare you need!
In health,
Mary M.
Zocdoc Service Team