Barbara H.

I have shopped and sold with swap.com for years. This year I went to send a box in April and the inbound link was gone. When I called they gave the excuse of being bombarded with too many boxes the last time the link was active, this isn't true since they only have a limited amount of labels you can print before that link disappears like it has in previous years. Then I heard about the class action lawsuit... that cant be helping. Now I get daily alerts of new items from Swap and there used to me almost 200 items a day being uploaded, now I see only 1/4 of that. Also when I called 1 1/2 months ago, they told me they were backlogged and only working on the end of March... ok, but if they stopped taking inbound in the middle of April... wouldn't they be running out of boxes and hence the very few uploaded items I see today. And yet the link is still inactive. Something is not right and I am uncomfortable enough that anything that was worth real money I asked for back, and received... but I feel like they are going out of business and they aren't being forthcoming about it. I used to love them... now, I'm cautious to even buy from them and have to make sure I ship anything I buy asap in case they close their doors and my clothes are stuck where I cannot get them.