I purchased a wedding dress from this company and read the return policy prior to ordering, but when you try to get an authorization to return the product the number listed goes to a voice mail and they don't even state the name of the company. I called about 10 times and sent e-mails to their customer service to try and get an authorization to return. The dress is really lovely and good quality (for an online purchase). I ordered a stock size dress so I thought that I would not have any issues with them. Shame on this company who hires people in China to sell a product that they won't stand behind their policies.