I made a mistake and booked through them and had nothing but trouble. They took the money and never booked the room with the hotel. When trying to confirm with hotel they had no reservation for us. After much time and effort spent trying to resolve this issue I had to call reservation. Com and cancel through them. Will take 10 days to get my money back and they still keep a fee. Then had to go back to hotel an rebook through them to get a room. Such a rip off. Beware of their site and avoid at all cost.