Barbara C.

I ordered a set of products for a gift. The return policy was 14 days. I asked for an extension as it was for Christmas. A reply to my request was delayed so I returned it. An il makiage rep reached out to me with an apology and offer to try them again for a perk. I know times with staffing and supplies are tough. At this point I believe the il makiage team served well. The products arrived promptly, were packaged very well, were a generous size, and my subsequent return was handled well. The attempt to rectify my concern was handled well. Customer service seems efficient. I have not had a chance to use the products yet so that review will have to wait. Give them a try.

This organization portrays its function as an aide in finding services for seniors. I found them lacking in knowledge, slow in service, and very intrusive in follow up. I ended up seeking my own information and setting my own tours of facilities. I have told followup Caring callers that I do not find their service beneficial. They continue to call re followup. This appears to be a funded agency in which money would be better used if they did not exist. I would hope that funds can be better allocated when trying to provide assistance re geriatric care. Perhaps the funding could actually go to elder care and meds. Disappointing.