I placed an order on April 15th from this company in China and never received it but they took the money out of my account the same day. I did not get an email confirmation or order number. I sent screen shots of the date and charges as per their customer service email request. After I sent it I got the same canned email response asking for the same information I just gave them. They are also saying there was no order. It's been two months. They are giving me the run around.
I am disputing the charge with my bank.