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I bought something from one of those new cheap retailers that make everything too small, and then I found that sending it back to them costs an astronomical amount to return, so they offered me $3 to keep it, cause they knew I wouldn't want to spend $25 to return a $20 item.
You find all this out later. If you went thru PayPal and you hope to get your money back, don't open a dispute. Insist Modlily or whichever one you buy from, gives you your money back first. Send it back and pay the crazy postage to China, then, and only then, contact PayPal for return postage.
The area you have to go to is well hidden on PayPal, but if you find it, send them the tracking shipping information, and hopefully you get it back.
I was not so lucky. I opened a dispute. I paid for return postage thinking PP would give it back to me, Modlily coerced me into closing the dispute, now PP says I can't "re-open" a Claim! I'll be lucky to see a refund. PayPay won't honor their shipping refund. I'm screwed and it sure looks like PayPal is in on this stuff from the way everything is handled.
Don't rate Modlily at the end of their claim site either until you get ALL of your money back!. That automatically closes the claim you have against them! They sure know how to fleece the Americans and PayPal is right there to help them.
PayPal must be making a fortune by joining up with these China retailers, and that's okay, as long as they protect the people here in the US that help build their empire.
It costs as much to return merchandise as what the item costs. You find this out later. Everything is at least two sizes too small. If you went thru PayPal and you hope to get your money back, don't open a dispute. Insist Modlily give you your money back. Send it back and pay the crazy postage to China, then, and only then, contact PayPal for return postage. The area you have to go to is well hidden on PayPal, but if you find it, send shipping information, and hopefully you get it back.
I was not so lucky. I opened a dispute. I paid for return postage thinking PP would give it back to me, Modlily coerced me into closing the dispute, now PP says I can't "re-open" a Claim! I'll be lucky to see a refund. Don't rate Modlily at the end of their claim site either. That automatically closes the claim you have against them! They sure know how to fleece the Americans! PayPal is no better.
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Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.