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bar b.

Contributor Level

Total Points
83

1 Review by bar

  • Banggood

2/21/20

DO NOT BUY FROM THEM YOU WILL GO THROUGH HELL!

After order an 2 phone in black Friday 1 for me and 1 for my wife 29. 11. 19. (i have saved 4 month salary each one)
No one send a mail or even a massage in the site the the item is out of stuck.

I have to find it out by myself after more then 3 weeks.
Because if i know before i was cancel and buy some where else.

But i have to wait and wait every week i spoke with the service they say please wait 7 more days.
Wait for 2.5 month and now they send my 2 phones.
Now the funny thing this 2 phones send in the same day 20m apart and 40 number in the shipping tracking number.

My wife get her phone 10 days ago. When i try to check where is my cant find it. I talk with my post office and costume they say my item didn't arrive to my country.
Talk with the shipping company they use they say they cant check it only if the sender will ask to investigate and now i try a week to explain Banggood the logic and ask to investigate because my phone now is totally broken and the only thing i ask is to check it and not wait 30 more day just to see that my package was lost and then they will give me back the money and didn't even compensated for everything I went through because this is bang good they didn't even care that the product was out of stuck they dont care for there costumers the service make you crazy!

The price didn't worth it! All the other site you can order from maybe cost a bit more but the service is great! When you ask to check you order on other site they do all they can to help you because you pay and you are A valuable customer and they value you and give you the service you need to get! Unlike bang good that dont care just want your money

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Katherine L. – Banggood Rep

Dear bar b,

We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.

We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
vipservice@banggood.com

Best regards,

Banggood Team

bar Has Earned 3 Votes

Bar B.'s review of Banggood earned 3 Very Helpful votes

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