I asked for refund March 2020 as flights were cancelled due to covid it's now march 2021 still no refund all they all they offering is travel vouchers which are useless to me as I told them my son suffers from asthma I will not be travelling anywhere out of uk would not risk my child's health one bit no sympathy at all why can't we get refund if the company has paid you back I will be taking further action against this company as not happy at all with outcome