Balkeshwar S.

I have purchased online product (Seagate Plus Slim 1TB wired external hard disk drive) seller: RetailNet on 18th September 2018, but it was not working from starting onwards. I have given complain about product to Customer Support (CS) on 26th Sept. Before due date of return (27th Sept). I got message and email from CS that "Please be assured that we'll look into this and get back to you with an update within two days". CS told me on phone that we will not replace the product, you provide bank detail, and we will transfer money to your account. After continuous email and telephonic talk with CS, they did not respondent properly and transfer money to my account.(I have proof for this product).
I send mail to flipkart CEO( Mr. Kalyan Krishnamurthy, *******@flipkart.com & *******@flipkart.com) dated 10th October, he didn't respond my email. Finally Flipkart has send mail dated 17th October that product will be neither replace nor transfer the money to your account. The seller will not be able to fulfil your return request for the item. In case you need any product related assistance, please contact the brand. Flipkart has also not given warranty card for the product.
One time I had purchased Micromax LED TV 43inch dated 11th Sept 2017. During purchasing time, they had written on website that if you pay by Debit/Credit card, you will get cash back 10% of price but till now they didn't paid.(I don't have proof for this case because it was showing on his website). They have cheated me in both cases. I am sending this message so that others should not suffer like me.
Please pass this message if you think good for relatives and friends.
B. K. Singh