Balaji T.

I ordered for a Wilson Tennis racquet Bag Item and mistakenly selected Black color, within a minute I realized and reached Customer support to correct my Order. They mentioned they have corrected my Order and changed my Order to a Red Wilson Tennis Bag. I just received my item/shipment from Tennis Express around 1hr back as I am writing this complaint. When I opened my package, I was really disappointed with Tennis Express. They have sent the Black Tennis Bag and it has so many marks and scars/dust like it was a used bag. I know how this bag should be shipped as this is a premium bag, but his bag came with no proper wrapping or plastic wrapping. I called my friends who had already got this bag and they confirmed it should have arrived in proper wrapping. I never expected from Tennis Express and I should warn all my Tennis friends to be careful with Tennis Express or to avoid them.