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My THIRD time calling this company because of a cancelled order. Keep in mind, your minimum wait time is 25-30 minutes each time and once you speak with the representative, they are less than helpful. My original order was cancelled because of a licensing issue due to a quote I had on an item, so they cancelled THE ENTIRE ORDER. Thanks to that, the other items will not be delivered on time. I was expected to reorder my items and pay for it again without receiving my original refund yet. Obliging, I sent a new order, corrected the order and taking the quotation marks off, which I was told would replenish this order and there wouldn't be any issues. Receiving an email this morning, my second order was cancelled AGAIN. Merry Christmas, folks! With this company your loved ones will never receive a personalized momentum.
Bailey D.'s review of Zazzle earned a Very Helpful vote
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Hello Bailey,
We are so sorry to hear about the experience you've had with us and your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
Can you please send us a private message with your e-mail and/or order ID number and we can look further into this for you.
We look forward to assisting you further
Thank you,
Christine