Well, I have been dealing with ZBiddy customer Service via internet & on the Phone. I made several inquires for items I have won. MONTHS LATER STLL THE SAME ANSEWER 3-5 DATS? THEY MEANT MONTHS,. Ok at this point. I go to cancel, to my surprise. They cancel every I have pending. So these employees are sick & the only word they know is I'm sorry I apologize, PLESASE! Now the top this one I have written to Delaware location & it came back to me. I live not to far from where they are. In my heart I know they aren't at that location because the USPS agrees, besides the Reps. Do Not Sound Like there From Delaware AT ALL! SOUNDS Canadian to me, 100% (growing up as a kid been to Delaware spend many of weekends their) Bunch of dum dums with no answers EVER. They cancel your items without notice" say that you did so": & the best is I see the REFUND to my charge card!