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Finally got a refund after talking to a customer service and demanding to speak to a supervisor. Still, I would not use this company again.
Beware... Better to book with airline directly. It is not more expensive. Expedia would not honor refund or reimbursement for airline cancellation. And airline will not refund or reimbursed if ticket is purchased through a third party.
Babette K.'s review of Expedia earned 5 Very Helpful votes
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