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Azyan O.

  • 2 Reviews
  • 9 Helpful Votes
  • 0 Thank Yous

Experience: Beauty, Business

Member since January 2016

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    420

Review Distribution

2 Reviews by Azyan

1/27/16
STILL WAITING FOR MY ITEMS TO ARRIVE, THE WEIRDEST AND THE STUPIDEST THING IS MY ITEMS ARE BEING SHIPPED TO BANGLADESH? CAN YOU BE SERIOUS??!! ITS BEEN A MONTH NOW I HAVENT RECEIVED MY ITEMS
clintonl9
Clinton L. – Vyking Ship Rep
Azyan does indeed have the right to be angry, but it should not be at Vyking Ship. The package we shipped to Azyan via the USPS got stuck in Chicago due to an issue with scanning the label (USPS offered no further explanation) and we only got it moving again by launching a Domestic Trace. However, when the person at the USPS manually entered the label information they mistakenly (I don't know how) put the destination country as Bangladesh instead of Brunei, so the package went to Bangladesh and sat there eventhough there were clear notes to ship to Brunei.

During this entire period of time, which has now been more than 1 month, we at Vyking Ship have been in constant contact with the USPS trying to get this package moving properly. Anyone with extensive experience shipping internationally by USPS can attest to the feeling of helplessness in situations where the USPS has made a mistake and you are constantly given no updates and are simply told "you must wait until we hear back from X station or X country".

Azyan's frustration with this situation is shared by us at Vyking Ship as well, and especially me as I have taken the point on this situation. However, the negative aspects of this review should be directed towards the USPS and not Vyking Ship as these delays were exceptional and out of the control of Vyking Ship.

Even so, we will continue to press the USPS for information and push for progress regarding this package and will do our best to recoup the shipping fees from the USPS and return them to Azyan.
1/20/16
make up arrived safely BUT it took a month to arrive to my country where it promises within 8-10 days if chose priority mail. Disappointed with the shipping but items arrived perfectly.

Azyan Has Earned 9 Votes

Azyan O.'s review of Vyking Ship earned 4 Very Helpful votes

Azyan O.'s review of BH Cosmetics earned 5 Very Helpful votes

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