Thumbnail of user azrins

azrin s.

Contributor Level

Total Points
95

1 Review by azrin

  • Xtendlife

8/23/18

I started taking Xtendlife Total Balance (Men) about 2 months ago (NOTE: I took the normal one, not the PREMIUM one). Just yesterday I did a blood test and my GP found out that my liver has been damaged!

After further investigation, we confirmed that it was due to Xtendlife Multivitamins. I confirmed this because I did a blood test prior and there were no liver problems. Now with the liver damage, the only diet I changed was taking Xtendlife Total Balance.

The source of Wholefoods/Herbs used to create the Multivitamin may have heavy pesticide contaminants which cause liver damage. Also take note that the product has not stated the use organic ingredients, hence it may contain dangerous pesticide contaminants.

I immediately stopped all Xtendlife products. If they can't quality control one product, don't expect the same for other products.

Thumbnail of user traceyt12
Tracey T. – Xtendlife Rep

Hi Azrin

Sheela has passed on your concerns about our Total Balance Men’s product. We are concerned that you have been diagnosed with a liver problem, and we hope that this comes right for you very quickly.

We take all complaints very seriously, and as a GMP compliant manufacturer, all adverse events are carefully analysed and recorded.

Xtend-Life has sold our flagship range of Total Balance products to a huge number of customers all over the world for the last 18 years. We can confirm that we have never had any instance of liver damage as a result of any version or generation of any of these products.

Our Total Balance Men’s product is a comprehensive product that contains a wide range of high value ingredients, including herbals, vitamins, minerals, amino acids, enzymes, carotenoids, and other specialty nutrients.

We carefully qualify every ingredient from every supplier, and we do all of the testing that is needed to have full confidence in the materials that we use. We have a very stable and trusted range of ingredient suppliers.

It is important to also understand that the 4 tablets per day include about 4.400mg or 4.4 grams per day of ingredients. The herbal ingredients included in this are highly refined and concentrated and they are supplied by a range of highly trusted manufacturers who produce to very high standards.

As consumers we should all be concerned about the environmental contaminants that we are exposed to. However, we are all exposed every day to these contaminants in the food that we eat. Whenever we purchase produce from a grocer, we are eating food that is directly sprayed with pesticides and which also absorb pesticides through the root system. This can be very variable, but any time we consume a carrot, lettuce, potato or other vegetable or fruit we are likely to be exposed to vastly greater pesticide residues than could ever happen with a product like Total Balance.

Please send through any relevant information that you can to help us understand what has happened so that we can document this issue properly. I have sent this response directly to you, so please provide your information through the email you will receive.

We understand that you are concerned about your test results and we hope that this is only a very short-term issue.

Kind regards

Tracey Thomson
International Customer Relations Manager
Xtend-Life Natural Products

azrin Has Earned 15 Votes

Azrin S.'s review of Xtendlife earned 15 Very Helpful votes

azrin hasn’t received any thanks yous.

azrin doesn’t have any fans yet.

azrin isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kunalkmehta
7/2/23

Upon ordering, I immediately realize that I ordered the wrong version. I am mediately sent an...

Thumbnail of user pebb1
Peb B. reviewed Xtendlife
2/23/23

You'll never get to use the 365 day rerun policy The company is located in New Zealand and it...