Lyft is absolutely DISGUSTING. My boyfriend and I got attacked by a Lyft driver because he couldn't do his job & they literally let him lie about the whole situation! My boyfriend is scraped up just because of a Lyft ride. I didn't get to any destination that was paid for, I didn't get any refund, the Lyft support lady was disgustingly rude and weird and useless. I will never use Lyft ever again in my life. UBER WOULD NEVER! Exactly why I'm sticking with them & I will continue to make it known how disgraceful this service is as it's supposed to "protect passengers". They didn't protect a thing or do anything about the situation knowing the driver is the one who started the physical fight. There's proof and all. Good luck to anyone who has a problem with Lyft because they are extremely unprofessional. They simply do not care. Ashlyn is the girl I spoke with and she was rude and completely helpless and I wasted my time even saying anything to her weird self. Do better Lyft!