Ayesha P.

I have one day off per week. Woke up early to be ready for the mechanic (David Hunter) but he never showed up for my 8:30am appointment. Lied and said the parts didn't make it after the parts had already been confirmed. Then says the parts will arrive at 11:30am that same day and he will be right over once he gets them, but he never showed up or responded to any calls or text. Very unprofessional and I'm extremely disappointed. My card has been charged by Your Mechanic for services that I haven't received or not a confirmation of when I'll be scheduled with a new mechanic. I've been back and fourth on the phone with customer service reps for two hours, because apparently no supervisors or members of management are available to speak with customers that are dealing with chaos created by their mechanic. Awful service!