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Ayesha H.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Reference

Member since March 2020

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1 Review by Ayesha

3/18/20
Spokeo has been charging me $20 monthly since July 2018!!! As a student who keeps my card on autopay, I did not notice this until they had charge me $400. This is money that I do NOT HAVE and cannot afford. They never sent any emails of a monthly bill or anything. That tells you a lot about their shady business practices.
spokeoi
Spokeo I. – Spokeo Rep
Hi Ayesha,

I am very sorry to hear this.

I received your comment to the SiteJabber page for Spokeo on March 18, 2020 regarding our service and charges made on your account, and I am happy to assist in resolving this matter. Please allow me to explain the charges associated with your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.

I apologize for any inconvenience, or hardship this matter may have caused. Please contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST so we can assist you further with this matter.

Thanks
-Spokeo Customer Care

Ayesha Has Earned 3 Votes

Ayesha H.'s review of Spokeo earned 3 Very Helpful votes

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Ayesha is Following 2 Users

christ345
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Chris T.
adrianm7
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