Although Opodo does everything according to law, you nust notice the following:
1.)They take no responsibility in case of a dely or cencellation of your flight!
Means-you would'nt even be noticed, both by the airline neither by opodo about the change.
2.)They use classic misdirection methods!
As I orderd my flight, i've noticed that "surprisingly" none of the cheap options were available. You might ask-"why would they show this flights?". As I said, this is a classic misdirection method; once you're inside their site, you're more likely to invite one of the more expensive options. But don't worry - it's legal according to their terms and conditions
3.)They have a poor synchronization!
All I wanted was to reserve a specific seat on my flight. Sounds easy right?!
So I tried to do so in their site. The site said to call them (International phone call) in order to reserve those seats, and so I did. Their voice mail said that this matter is handled by their site. Confused? So was I...
Make a long story short-DON'T USE OPODO!
Hello Ayelet,
We would like to thank you for bringing this issue to our attention. Although this is not the level of service we expect for our customers, the knowledge we gain from our customers plays a valuable role in the future development of our product and service.
Can you please update your profile with your booking reference number so we can have an agent contact you privately regarding your concerns.
Best regards,
Christos - Customer care.