I got the service due to injures that forced me to quit my career. I thought "What a great program! I can call and get school grants and have a phone for perspective employers to reach me!". I also don't own or have money to buy a computer, so I can use the web, an my kids an do their homework that is only available on the schools web page. WRONG ON ALL COUNTS! The service minutes for calls was eaten up so fast it had to be 3min for 1min actual talk time. With all the holding you have to do, it was used up before I could get any thing set up. Web browser is outdated and can't handle the pages, loading only partial. The data is throttled from the get go, I believe. Every job service or application page for companies can't read or process this phones letter an symbol data, which is VERY odd as it has to fall into one of the 3 catagories of code. Security issues pop up constantly for almost every site. I called and calmly explained why I needed that phone as I am now so poor I fear eviction and having to let my kids go into foster care. The representative said he didn't understand because the phone service has unlimited texting... That set me off! When the f'n he! Has ANYONE ever gotten a job over texting? Or been able to fill out or even talk to anyone about federal services? Or made a doctor's appointment? So after I calmed, I thought to myself, there is an app for everything now! I'll just download the apps for all the stuff I have to do. NOPE! Phone can't handle the memory requirements except for one two small apps at a time. Their suggestion? Download-use-erase-download next app- repeat... HOLY SHOOT! ARE YOU F'N KIDDING ME? So then I just gave up, kept the phone charged and did my best. A few week go buy an the phone can't even handle updating the apps it came with due to memory lacking! I even disabled and cleared caches of every app not necessary to the phone! I caved and paid the $25 fo the upgraded phone... A ZTE Z3001S. Still uses minute at a 3 to 1 ratio. Still has throttled internet, still can't be used to fill out secure forms on line. An lo an behold... IT CANT UPDATE ITS OWN APPS MUCH LESS 3RD PARTY ONES!
It is now only useful as a 911 platform and the 2 games I allowed my kids to get that actually worked on the phone... Talking Tom, and a generic dress the Barbie app. After a few hours they found other things to do an brought me the phone, "Dad, we don't want it, it sucks and just make us angry!"... I know my little angels, I know...
I'm sorry about this, Aye. Please visit our Help Center at https://qlinkwireless.com/support/what-if-my-phone-doesnt-work-or-breaks/ and you can work through the possible solutions to what is going on with your phone. If you can't find a solution, please contact our Support Team at support@qlinkwireless.com.