After reading all the scary reviews online. I started to think I wasted $48 on a item that would never come. However, after I reached out to the company on Instagram they replied just as fast and confirmed my item would take about two weeks to be sent out. I received my phone case in a cute package. My only problem is that the case is prone to collect many tiny scratches just within two weeks. But they're only noticeable when the case is under light.