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Axel A.

Contributor Level

Total Points
168

2 Reviews by Axel

  • MyPerfectCV

3/6/16

I have given this company a week to sort out their "admin" error and after 2 promises of a refund from phone representatives and an admission of fault (in a phone call I recorded) there is still no money in my account.

I am now fulfilling my promise to them to expose their scam. Today I will be contacting the office of the financial ombudsman to log an official complaint. If you have had a bad experience with this predatory company, please let me know by emailing me (hopefully my email will appear here)@ *******@gmail.com so we can work together to build a case of malfeasance against these scumbags.

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Yashira H. – MyPerfectCV Rep

We appreciate you sharing your experience with us, Axel. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx

  • MyPerfectResume

3/3/16

I cancelled within days of starting my trial. I have an email from three months ago confirming cancellation but on Tuesday morning £23.80 inexplicably left my bank account! I called the 0800 number and told an administration error caused the account to be "reopened" and charged. I was told the refund would be in my account within two days. Two days later and I received an email saying I wouldn't be getting a refund because my account was cancelled after the trial period was over. Wait? The account that was reopened because of an admin error?

Avoid this business like the plague. I won't rest until everyone understands the despicable practices this business engages in.

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Laura T. – MyPerfectResume Rep

We apologize for any inconvenience you experience on our service Axel A. We are committed to providing great customer service and once again apologize that you had this experience while using the service. We take all feedback very seriously. Please contact us directly at customerservice@myperfectresume.com so we can provide you with assistance on this manner. We will send you a private message through here so we can take a look at your account so we can get in touch with you shortly and provide you with a timely resolution.

Best regards,

My Perfect Resume

Axel Has Earned 8 Votes

Axel A.'s review of MyPerfectResume earned 3 Very Helpful votes

Axel A.'s review of MyPerfectCV earned 5 Very Helpful votes

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