Dangerous Situation: There Were Two People Waiting In The Car.
Instead of just the driver, two people were waiting for me in the Lyft car.
Around 10:20 pm called a Lyft ride.
Went to get in the car. Saw that instead of just the driver: Lorenzo, there was a second person sitting in the car.
Immediately went back inside the building and called the driver. Said I was not getting in a car with two people. Told him he needed to cancel the ride. He didn't apologize, said an unfriendly: ok. He sped off without canceling the ride.
I messaged him + Lyft about two people being in the car. Eventually he canceled the ride.
Lyft can read the messages, but they did not react at all.
This was a dangerous situation.
If you use them, be careful! Next time the 2nd person might not be visible from outside the car.