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a w.

Contributor Level

Total Points
81

1 Review by a

  • Banggood

11/22/17

I received a Digoo M1X ip-cam that was 100% dead on arrival. Assumed I would get a replacement. NOPE! Banggood did everything they could to prevent a replacement or refund -- including me making a video to youtube upload (dont know how). What do you see on a power-dead cam?... nothing. Their final email was sarcastic and insulting. All this jerk-around over a $25 cam (why?). Banggood is AWFUL!

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Katherine L. – Banggood Rep

Dear a w., thank you for your comment. We will always check the product before shipping.We're sorry for this inconvenience. In order to better help you solve the problem, could you mind contacting us via this link(http://www.banggood.com/Contact-Us_hi111) with more details? Here is our product warranty link: https://www.banggood.com/Product-Warranty-Claims_hi588.
We will do our best to find the most suitable solution to your requirements.
Hope for your kind understanding. For any further information or assistance please feel free to contact us. We will do our best to help you. Have a good day.
Best Regards,
Banggood Team.

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