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A W.

Contributor Level

Total Points
85

1 Review by A

  • DealYard

10/25/17

I was on Walmart website ordering lighting and did not realize I was ordering from DealYard. I received the items I ordered and they were much too large for the area, so I attempted to return them to Walmart (believing that's where I got them). Walmart told me to contact DealYard regarding the return and I called the number and was told to send an email because Walmart wants everything in writing (I was talking to the DealYard representative). I sent the email and then FINALLY read that I WAS RESPONSIBLE FOR SHIPPING COSTS. I paid $69.90 for the items (that had free shipping, so I had NO IDEA how much shipping would have been), then had to pay $51.46 to return them! I am very unhappy with DealYard AND Walmart for not making it more obvious that I needed to read a different return policy! I should have had a "pop up box" that made me acknowledge that I read DealYard's return policy or something! I am not super savvy with online ordering-I am the type of person to see what I am ordering in person to know that what I am getting will meet my needs. I most certainly would NOT SHOP with DealYard in the future!

A Has Earned 5 Votes

A W.'s review of DealYard earned 5 Very Helpful votes

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