- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Ordered 3 of the same item in 2 different sizes. With underwear on, I tried smaller one... too small. Tried larger one on and it was a very good fit. With return authorization, I rebagged and returned the one I tried on, as well as the other one of same size that I had not needed to open. All labels still attached. Week later received box with both returned items unpackaged and smelling of "dryer sheets" with a card saying that they could not accept the items because they determined signs of use.
What?
A hasn’t received any thanks yous.
A doesn’t have any fans yet.
A isn’t following anybody yet.
Empty.
Hello A. V. - I understand it is never pleasant having a returned items refused. Unfortunately, there where white flakes inside the item that could not be removed by our return team, and the garment had been stretched out and not able to return to its original shape.
Kind Regards,
Wilma
Customer Service Manager