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They have outstanding customer service. You must be cautious when you are concerned with crypto rather than a conventional centralized system. However, I was able to resolve any problem I had with customer service in less than a week. I can see the work they put in to keep the website stable, which could result in a bad user experience, but since the goal is to protect consumers and their funds, I believe it's worth it. Customer service is excellent, and the rates are among the lowest I've seen.
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