Thumbnail of user avam7

Ava M.

Contributor Level

Total Points
85

1 Review by Ava

  • NitroTek

11/19/15

Buyer Beware!

This company sent me a faulty item which was covered in scratched and dints, poorly packaged and not fit for purpose. Upon contacting them I was given a ticket number and told someone would be in touch. A few days passed and nothing. Then I received a reply thanking me for my order but no reference to the complaint I had made. I had to contact the company owner through my paypal transaction and he declined the return/refund request and basically told me it wasn't in my best interests to send it back.

So dispute escalated through paypal. I have one the case and can now send the item back for a full refund but I have to cover the cost of returning this item. Poor customer services and a total rip off, Im so glad I paid through paypal, otherwise I would of had to fight for a refund. Will never use them again. Check out the other reviews poor reviews and think twice before ordering.

Ava Has Earned 5 Votes

Ava M.'s review of NitroTek earned 4 Very Helpful votes

Ava M.'s review of NitroTek earned a Well Said vote

Ava hasn’t received any thanks yous.

Ava doesn’t have any fans yet.

Ava isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kena430
ken a. reviewed NitroTek
4/26/23

Got my bike on cycle scheme eventually bike arrived whilst unpacking and assembling realised...

Thumbnail of user grahamc221
4/1/23

Absolutely the worst company I have ever come across! Paid for a scooter at the beginning of Jan...