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A V.

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Experience: Clothing & Fashion

Member since February 2021

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1 Review by A


This is clearly a company you need to avoid. I had ordered two products with each having its own shipping fee. They sent out a wrong product out which was defective and also of lesser value than the product I had ordered. I contacted them for return and they said that I will have to return the item while forgoing the shipping fee. So I needed to pay for their mistake. When I tried to return a single product, their system did not allow and I dialed them again, they asked me return only one product when the delivery pick up guy would come. The Delivery guy refused to pick up an items and insisted that I needed to return both items. I dialed then again and they said that I needed to return both items if I wanted to return while forging a shipping fee of Rs 200 for their fault. I was stuck with faulty product. This is insane. Their customer care executive are rude and have no idea as to how to talk to a customer. Clearly the company cares a percentage of zilch for its customers. It would be best to avoid the purchases from it.

Tip for consumers:
Please avoid.


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