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autumn l.

Contributor Level

Total Points
85

1 Review by autumn

  • Lulugal

2/21/17

This company is in Shanghai China (they hide that fact well), charged my credit card immediately, provided me a fake tracking ID, fake phone number, and wouldn't send my order for close to a month.

I sent several emails to them---in my first email, I was polite. By the fifth, I was downright mean, accusing them of scamming me and telling them I've alerted my credit card company and they NO longer have access to my credit card.

When I finally received my order, the swimsuits didn't fit (US sizes are obviously different than Chinese sizes.) I emailed them I needed to return the these and this is my last email from them--

"we are sorry for that and you can return it. Have you review our return policy? But it is not worthwhile for you to return according our return policy, you should bear the shipping fee back, it is so expensive and you should wait a long time and we just refund you not include the shipping fee when we send the order for u. As for the one you received, if you really cannot wear them, I suggest giving others as a gift or selling them on line. You will sell them at good price. How about we send you some compensation in your user center, you can use it next time. Pls advise"

I just reported this company to the FTC-for Internet Shopping complaints and scams

autumn Has Earned 5 Votes

Autumn L.'s review of Lulugal earned 5 Very Helpful votes

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