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autumn e.

Contributor Level

Total Points
86

1 Review by autumn

  • Care.com

8/20/19

I attempted to book/contact at least 5 people through care.com within the first 24 hours. All people who supposedly were active in their memberships and logging in. The job was a sweet, easy, very typical house cleaning.

NOT A SINGLE PERSON REPLIED. I don't even know if the memberships were real people. I immediately asked that they refund my card and cancel the nonexistent service. They clearly make their money of off first time subscribers because they didn't even entertain it, and told me that my subscription ended in a month as if saying we can't give you a refund for a product we have no intention of delivering but the good news is we won't charge you twice for something that doesn't exist. I called my credit card company and told them of the situation and they had it reversed.

Tip for consumers:
Don't bother

Products used:
Housekeeping listings.

Service
Value
Returns
Quality

autumn Has Earned 6 Votes

Autumn E.'s review of Care.com earned 6 Very Helpful votes

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