Automotive R.

I received an email from Intuit DemandForce stating our business could potentially be missing out on new customers. I contacted them about doing direct mailers. I received a call from Zach. He asked me if I had about 30 minutes. I told him yes. He then told me he would have to call me back because he had an appointment. He calls me back and has me to join.me website. I had to enter a 9 digit number and we are now looking at a demo page. I originally had him on speaker phone so my boss could hear the conversation but when my boss left, I took it off of speaker. Zach went on to start explaining the "benefits" of DemandForce. I made it clear from the start that most of our customers are not interested in receiving emails. They liked the post cards better because they could put it in the vehicles or pocketbooks and it would remind them of services due, etc. He asked me where my boss was. I told him he had left for the day. He immediately started treating me like I was an idiot. He told me he could not continue with the presentation because my boss was not here and he didn't think I could explain everything in detail. I made him aware that while my boss does the financial part of things around here, I do EVERYTHING else. He kept telling me he would have to make an appointment to speak with the business owner and wanted to know when a good time would be to call back. I told him the conversation was over and to never call back. I hung up. He called back but I did not answer. I then received this email:
I wanted to apologize for starting off on the wrong foot this morning. I did not mean to question your authority or doubt your role in the business. Please understand that I have been working in the auto industry for a long time, and my experience leads me on the side of trying to save everyone time.
In that attempt today, I am sorry I offended, and assure you I am happy to show you Demandforce. Please let me know when youve got a few more minutes and I will show you everything in detail.
Best regards,
Zach
I replied back:
I have also been in the automotive industry for quite some time and understand the needs of our customers. When they call, they speak to me. When they walk in the door, they see me and speak with me regarding their automotive needs. I do ALL the leg work around here and handle everything except the finances. The way you spoke with me on the phone was unacceptable. You made me feel like I do not have the capabilities to explain what you were showing me in detail. With that being said, please refrain from contacting us further. We do not wish to continue talking with your company.
I would not recommend this company to ANYONE.