Austin S.

This company has been very frustrating to work with. After the first month of realizing my card would be charged $40 every month for "store credit" I called customer service for a refund and to cancel my account. I was issued the refund and was told that I had the option to keep the account without my credit card being charged monthly. I agreed but realized my card had been charged again the following month. I contacted customer service again who ignored my requests to cancel and instead suggested products I could purchase with the credits. The last message I sent requested my account be cancelled. Ultimately, that request again was ignored and I had to contact a third time after 4 x $40 charges to my card. The most the company would give me back was $80 even after explaining the times I had tried to cancel before. AVOID purchasing anything from this company - they just want access to your card for those $40 charges in hopes that you'll forget to cancel them.