This site tries to come across as a resolution center. Potential filers beware. Through their "eloquent" wording they try to make you believe that by filing a claim and paying the fee you are doing something to resolve your issue. The catch is, they actually offer nothing. There is nothing their process can do for you. They have no legal power. They exist to capitalize on your anger and get you to pay the fee while you're still angry and believe it will help. Small businesses beware. If you get any claims through this site, it will most likely be from an unruly and unreasonable customer. Their claims will have no grounding or warrant, and yet they can make a public claim. Most of the reviews on SiteJabber have it exactly right. And notice how PeopleClaim has responded to all of them with the same bogus lines about being "misunderstood". What a joke. Complete scam of a company designed to prey on the stupid and to hurt small businesses.
This post appears to have been written by a business owner who received a complaint against their business and is upset that it posted publicly as unresolved. We work to provide a fair and efficient channel for businesses to resolve disputes with their customers. However, this requires that businesses respond constructively. Businesses that are unwilling to respond openly and in good faith are less likely to maintain a good reputation. If the posting business would like to contact us at support@peopleclaim.com, we’ll be happy to make sure that they were able to respond to their customer, that their customer was able to view and potentially accept their response.